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Hennessy Lexus of Gwinnett

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Hennessy Lexus of Gwinnett
3383 Satellite Blvd, Duluth, GA 30096 (map)
Today 9:00 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
What a Joke...
Written by drcrenshaw on 10/30/2014
Sent in a request for a bid and was sent the following response, "Whats to keep you from just using our pricing to buy it up there?" The purpose of getting a bid is to compare pricing so if you don't want to participate, great, but no need to be [non-permissible content removed]. I guess that's the type of unprofessional response you would expect from someone who goes by "Frank the Tank".
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
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danie_p on 11/12/2014
Dealer Response
We are really sorry to hear that your recent sales experience was not satisfactory. We always strive to treat each customer as we would a guest in our own home, and we would appreciate the opportunity to make this experience right for you. With the superior customer service we provide to our customers after they purchase a vehicle from us, he may have possibly just not wanted you to forgo that experience. Nonetheless, it could have been handled in a better fashion. Please give us a call at (770)680-1000 and ask for Jeff Smedley. We hope to hear from you soon.
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