Ed Voyles Kia of Chamblee
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Dealership Service Review
service Rating
Horrible commumication!!!
Written byon 11/09/2017
I gave them my car over a week ago. They said it would be ready by Saturday. Saturday rolls around, and I haven't heard anything. I call them, and they tell me that my parts haven't been placed. Then they said it would take another two days. Didn't hear back from them. Called back at the end of the day that they said I should pick it up again. They said the parts didn't come in. Needed to wait two more days. I just called at 4pm today when I'm supposed to pick it up for the third time, and the parts still haven't come in! Nobody bothered to tell me this until I call at the end of the day when I'm supposed to pick up my car for the THIRD time.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable