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Mall of Georgia Ford

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Mall of Georgia Ford
4525 Nelson Brogdon Blvd, Buford, GA 30518 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
4.6 out of 5 stars (41)
Recommend:
Yes (9) No (1)
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Dealership Sales Review

2 out of 5 starssales Rating
Unhappy buyer
Written by Michelle on 07/20/2021
I have had my truck for just a week 1 1/2 weeks and the air conditioner is not working. The service dept should have caught this before the sold the truck used or not. I feel like they should make this right and we should not have to pay for it. The truck only has 52,000 miles on it. Do they sell trucks knowing something is wrong with it?
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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Mall of Georgia Ford on 07/22/2021
Dealer Response
Michelle, thank you for your detailed feedback. Customer service and transparency are extremely important to us. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com to discuss what we can do to help.
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