Dale Earnhardt JR. Buick GMC Cadillac
Back to Service Reviews
Dealership Service Review
service Rating
Bad diagnostic
Written by 12/08/2022
onThe diagnostic was wrong that they gave me on my vehicle, they wanted me to spend over $1000.00 but once I got home and Google the problem I was able to do it myself. My wife paid $200.00 for diagnostic I think we should get our money back.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 2 comments
Sort by:
Jordan Burney on 12/10/2022
Dealer Response
William, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact us and ask for the service manager at your convenience.
ReportJordan Burney on 12/10/2022
Dealer Response
William, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact us and ask for the service manager at your convenience.
Report