Dale Earnhardt JR. Buick GMC Cadillac
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Beware - Misleading - Read carefully
Written by 11/04/2022
onWhen buying the extended warranty on a used vehicle make sure not to listen to the person trying to sell it to you. And read the contract very carefully. They are misleading. They tell you you are buying 60 months 60,000 miles but don't tell you that is from zero miles and what they call the in service date which is the year it was built. So in my case I wasn't buying 5 years I only got 2. I have bought cars from other dealers and it is always from the day you buy the car.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Silvia Chraibi on 11/08/2022
Dealer Response
Thank you for leaving this review, and letting us know how we performed. We value our clients, and your feedback is very important to us and we are disappointed to hear your experience was less than perfect. Your comments will be shared with upper management so that we may improve our processes. We hope to be of service to you again in the future. Best wishes, Dale Earnhardt Jr. Buick GMC Cadillac
ReportSilvia Chraibi on 11/08/2022
Dealer Response
Thank you for leaving this review, and letting us know how we performed. We value our clients, and your feedback is very important to us and we are disappointed to hear your experience was less than perfect. Your comments will be shared with upper management so that we may improve our processes. We hope to be of service to you again in the future. Best wishes, Dale Earnhardt Jr. Buick GMC Cadillac
ReportSilvia Chraibi on 11/08/2022
Dealer Response
Hi, thank you for taking the time to leave us your honest feedback. We value our clients, and your feedback is very important to us. We are disappointed to hear that we did not meet your expectations or ours. Your comments will be shared with upper management so that we may improve our processes. We hope to be of service to you again in the future. Best wishes, Dale Earnhardt Jr. Buick GMC Cadillac
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