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Heartfelt Appreciation for Exceptional Service by Alberto
Written by 12/13/2023
onWhile it took a bit longer than expected—over 30 days—to diagnose the problem, I want to highlight Alberto's unwavering dedication and professionalism throughout the entire process. His commitment to resolving the issue and ensuring my satisfaction was truly commendable.
Despite the extended timeframe, Alberto remained patient and went above and beyond to address my concerns. His expertise and willingness to assist were evident in every interaction, making the overall experience positive despite the challenges we faced.
Alberto's exceptional customer service skills and genuine care for resolving issues reflect positively on Auto Nation Dodge . I believe his commitment to customer satisfaction sets a high standard for service specialists within your organization.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Neil Snied on 12/14/2023
Dealer Response
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
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