Lauderdale BMW of Pembroke Pines
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Dealership Sales Review
sales Rating
Dealer not at BMW standards
Written by 11/10/2011
onPurchased a 5 Series. The delaer almost never showed courteous. Receptionist was very rude and careless. Sales persons were acting like they were working 9am to 5pm, not following up, not giving much attention to details, always busy, and made me wait every time I've visited the dealership. After I received the BMW, a problem showed up and that demanded a week in service. This was a nightmare, or may be I was expected my first BMW to be such an experience form the beginning. I would not buy again nor recommend it. Hopefully the service does it better and I can change my mind. My suggestion expect more from BMW.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No