Lauderdale BMW of Pembroke Pines

I totally agree with the other reviewer. This dealership as a real superiority complex and a ton of attitude. The customer service level is very low. My first experience 3 years ago with their internet salesman was great. I got the car I wanted for the price I wanted. When I went back to do my least inspection, Natasha handled it wonderfully and was very professional and friendly. That's where the good times ended. My salesman talked so much he never once focused on what was important to me. He didn't listen and constantly wandered off topic. It was exhausting. After thinking everything through carefully (taking my time and not being pressured), the car I decided on was gone and there are no other cars availalbe. My only choice is a 2011 with payments that are $50 a month higher. The salesman spent so much time focusing on how unavailable the cars were, that they were BMW's after all that he didn't focus on what I wanted or how to make that happen for me (and ultimately for him). I should have listened to my instincts and walked after my first conversation with him. You have to have a salesman you "click" with. Not sure they have any at Lauderdale.