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Coggin Honda of Orlando


11051 S Orange Blossom Trl, Orlando, FL 32837 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
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Yes (0) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Buyer Beware
Written by Ucfvandal92 on 10/09/2015
Buyer beware (used cars, not new) If your thinking about buying a used car from these people I ask you reconsider. My wife and I drove ~500 miles based on promises. Promises that the 2006 Toyota Sienna we were buying was in "Mint" condition, that the timing belt was "brand new" the "DVD Player works, the vehicle passed inspection with "Flying colors." Lie after lie. I drove a lemon off the lot and the check engine light came on two days later. I later came to find out that an old trick unscrupulous dealers do is to unplug the battery to buy a few days to deceive unsuspecting buyers. I took the vehicle to a local Toyota dealership and the bill (not including exterior damage that was not brought to our attention before we made the trip) was over $3500. The timing belt and water pump had not been replaced as promised and there were numerous other issues with the vehicle that any honest car dealer would have corrected before selling this vehicle on their lot. In an email the GM, Jerry Lovins, promised me "I'll make this right" and then ignores my emails and suddenly won't respond. I was told by the Service Manager, Mike M, that the GM gave him the go ahead for me to take in the vehicle to at a certified Toyota dealership for a $175 inspection and that this amount would be refunded to me. It has not been and now we can't even get them to respond at all. We wife and I are going to make it our personal mission to do everything we can to save others the heartache of dealing with [non-permissible content removed].
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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service_1 on 10/15/2015
Dealer Response
We are very disappointed to learn of your dissatisfaction. However, you purchased the vehicle "as is- no warranty" which means in the existing circumstances. Furthermore, our business is highly reputable, fair and everyone practices honest business practices which is why we are the preferred dealer. It is unfortunate to learn of your situation. However, despite the vehicle being "as is," we have reached out to you all to try to appease you to no avail. We wish you the best.Regards,Coggin Honda Orlando
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