Lexus of North Miami
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Dealership Service Review
service Rating
Customer service second to none
Written byon 10/02/2019
Advisor Victor Rodriguez is not only professional but courteous and takes time to answer any questions you may have. The staff at the loaner dept. are very friendly and polite. The overall service dept. from the moment you call for appointment, drop off and pick up are second to none. I honestly can say I would recommend the service dept. at North Miami Lexus to friends which I have. The sales dept. is a whole different story.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes