Tamiami Hyundai

I recently went into the center because the dealer who sold me my car a couple months ago told me he could help me with my car situation after Hurricane Irma hit. The insurance company was wanting to offer me a few thousand dollars lower then what it was worth and the dealer said that was insane and he had a great deal for me to help. The dealer knew I was brand new to the area and this was my first car I have ever bought. I bought my new Elantra all up front with no lease. I specifically said I do not want to have payments I want to pay for it all right now. He said the Tamiami Hyundai company was trying to help their customers with hurricane insurance. I was told I could get a new Elantra if I leased the car and paid for it all upfront. So I assumed that meant I would pay for it all at once and be on my way. According to various emails I received about matching and helping with insurance money I assumed it would be only a little out of pocket to myself. So my dealer basically said it was going to be a great deal and I should take the money because you all would help me the rest of the way. But while I was waiting for my loan process I finally got my dealer to eventually spill the facts that in 3 years I would owe 13-14000 dollars on top of the 14000 I was going to pay upfront. I literally thought I was going to pass out. I am a single 27 year old woman who has moved from across the country to live here. My dealer knew I was all alone with no family here, scared, and just overwhelmed from this traumatic experience. He knew I was a teacher on a limited budget. He even pat me on the back and told me everything was going to be okay. Luckily I was able to withdraw my insurance claim because there is no way I would ever be able to afford to pay 14000 on a car in 3 years after I spent 14000 on it upfront. I would be in financial trouble and would seriously be trouble in medically because of the stress this would cause on me. In fact, this whole thing was very stressful and caused me to breakdown. I mean we have just survived a cat 4 hurricane and I get taken advantage of at a dealership that i loved and trusted. I still can not believe how I was treated and how the dealer immediately changed his face and approach towards me when I finally found out what was really going on. I spent over 2 hours at the dealership that day when I could have been at my home working on it after finally getting power back after 9 days. I love my Elantra and was planning on being a Hyundai car owner for life but this has extremely effected my decision. I have lost my faith in this dealership and the company in general. We are supposed to help each other after natural disasters not use each other for profit.