Kendall Toyota

My mother a 56 yr old non english speaking person was sold a 2016 used car that was out of warranty in 2019. My mother has a 720 credit score, yet she was sold a 2016 for $500 a month and she financed a total of $26,000.00 with an interest rate of 24% and $3000 down payement. ROBBERY!!!! She was told to go back in 6 months to refinance the terrible deal she was given. Well we went together and were told there was no way to refinance, to go to our bank and refinance there. After ARGUING for about 6 hrs, she left with a 2020 car interest rate down to 4%. However she was upside down with her first purchase so they sold her a new car and she had to add what we were told would be $9000.00 negative equity. Turns out it was $13,000.00 negative equity. Also, she was told she would have no payments for 90 days it turns out to be 45 days only. Toyota finance told us, the 90 days was not part of our contract and it would not be honored. Kendall Toyota is extremely unethical, they take gross advantage of customers. Lie outright with no reprocussions at all whatsoever. No-one is stopping these [non-permissible content removed].