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Fields BMW of Lakeland

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Fields BMW of Lakeland
4285 Lakeland Park Dr, Lakeland, FL 33809 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
5 out of 5 stars (20)
Recommend:
Yes (1) No (0)
Service Rating
4.85 out of 5 stars (202)
Recommend:
Yes (101) No (2)
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Dealership Service Review

4 out of 5 starsservice Rating
Oil change with brake fluid
Written by Bill K on 01/06/2024
Service went smoothly albeit a bit slowly (a bit over 2 hours). Waiting area is top notch with coffee, soda, ice cream and more! I got a video showing what they did with a safety check of brakes and tires. A car wash and vacuuming was included, car wash was okay but they did miss a few small areas. Staff very professional and friendly.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Fields BMW Lakeland on 01/08/2024
Dealer Response
Bill, thanks for your feedback! We're glad to know you enjoyed our waiting area amenities at Fields BMW Lakeland. Apologies if the car wash wasn't perfect - we'll aim for a flawless finish next time. Safe travels until then!
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