Hodges Mazda at the Avenues
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Deceptive!
Written by 02/01/2024
onI’ll start off my saying I love my new car but very much wish I had gone to another dealership.
Hodges Mazda changed the previously negotiated sales price AND trade in value on my final paperwork and I was a fool that didn’t thoroughly review the details at signing. I was naïve to believe it was as we had agreed and feel as though I was likely purposefully distracted by conversation and pushy sales tactics during signing.
I’m frustrated walking away from this experience feeling deceived but even more so disappointed in the lack of follow up or concern from their team to explain their discrepancies. Both myself and the dealership (admittedly) have the documentation outlining the original negotiated values. I’ve made multiple phone calls and emails over the last 6 weeks kindly asking only for an explanation but have been avoided and left with no answers.
I don’t like to be someone to complain and I recognize my stupidity but I do want to warn others about this practice and kind of service.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes