Rick Case Genesis
Back to Service Reviews
Dealership Service Review
service Rating
What’s the point of having an appointment
Written by 10/24/2023
onEveryone is very nice in the service department but I had an appointment and it took 3 hours for an oil change! Ridiculous!!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No