Cocoa Hyundai
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Dealership Service Review
service Rating
My mistake.
Written byon 01/23/2015
updated 02/05/2015
When I drove my car after returning home I discovered a scrape on my bumper. I was SURE it had to have happened at the dealership. Fortunately, the mark had been noted when my car was inspected on arrival and that got me wracking my brain to try to figure out when it could possibly have happened and it came to me. A few days before, my husband was in reverse and I was in the passenger seat. I warned him that he was alarmingly close to a low concrete retaining wall beside the parking lot. Evidently he was CLOSER than we'd realized. I sincerely apologize for the alarm I raised about the damage your staff DID NOT cause. (I just knew I hadn't done it and it hadn't caught my eye before.)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes