AutoNation Chevrolet South Clearwater
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Dealership Service Review
service Rating
Nice Employees- Service Took Weeks to Complete
Written byon 09/28/2023
The people were very nice to work with but my car went almost a month without completing the service. They started and then didn't complete. I began calling other service departments to have my car towed elsewhere at one point. I had to work out two rentals and one loaner car during that time. I had call at least 25 times over the weeks and then in the 4th week I asked for someone higher up before the car was put on the line to get done. I am not sure if it was lack of technicians or poorly run business but it was pretty frustrating.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Harrick Newman on 10/01/2023
Dealer Response
Hi, we are deeply disappointed by your experience at Autonation Chevrolet South Clearwater. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (727) 231-1291. We hope to hear from you.
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