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AutoNation Chevrolet South Clearwater


15005 US 19 N, Clearwater, FL 33764 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (11) No (0)
Service Rating
Recommend:
Yes (45) No (12)
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Dealership Service Review

1 out of 5 starsservice Rating
Unsatisfied
Written by Mikekl55 on 09/13/2023
When I called to make an appointment I explained that the passenger mirror on my 2024 Silverado 2500 wouldn’t fold properly. The person I spoke to then asked me if I was calling about my 2022 Lexus RC350. I again clearly stated what vehicle and the reason and was asked if it was a 1500. After finally getting an appointment I explained that I couldn’t leave the truck overnight (dropped off at 7am), I was told, “no problem.” Jeremy Blackburn was very polite but called to tell me that they needed the truck for 48 hours. I realize that this is not his fault but my question is this- why bother with appointments if the vehicle is just going to sit for a couple of days for a simple fix. If you can’t get to it then schedule an appointment when you can.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Abbott Carter on 09/16/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (727) 231-1291 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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