Liberty Mazda

I have owned a Mazda for ten years. Over that time I have lived in many different states and have visited a number of different car service shops (Mazda dealerships and others). Never have I had such a pleasant experience as my recent trip to Liberty Mazda! As a young woman I often feel taken advantage of when visiting a repair shop. Not at Liberty Mazda! Upon my arrival I was given a tour of the waiting area and shown the "fishbowl" where I could watch my car being serviced if I wanted to. As I waited I was given regular updates on the progress of my service. I even had a sales guy offer to help me with their single serve coffee machine. I came to Liberty Mazda all the way from New Haven as they were the closest dealership that could get me in on a Sunday. I had a strange noise coming from my car's back end that I wanted to have checked out right away. They checked it over thoroughly, both putting it up and taking it for short test drives a few times. They ended up finding nothing of immediate concern. At this point I feel that most dealerships would come up with something to charge me for. Instead, they just told me to come back if the problem persists or worsens. On top of everything, they even washed my car. Their ability to get me in on a Sunday was what got me to originally drive all the way to Hartford. Their over-the-top kindness, as well as their honesty, is what will keep me going all the way back to Hartford for my Mazda service needs. Thanks again to Service Manager Jason and the wonderful team at Liberty Mazda!