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Ingersoll Auto of Danbury

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Ingersoll Auto of Danbury
84 Federal Rd, Danbury, CT 06810 (map)
Today 8:30 AM - 6:00 PM
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Service Rating
2 out of 5 stars (61)
Recommend:
Yes (1) No (0)
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Dealership Service Review

2 out of 5 starsservice Rating
upselling
Written by RCMlovescars on 02/11/2024
This was my 2nd visit for the shift to park issue, new parts are working so far. Rep tried to upsell several items. B@G fuel injection system cleaning sounded interesting but I was unclear on what price the rep said. It sounded like she said $49.95. I asked her how much it cost and she said $49.95. When it came time to pay it was $249.95 Next time I will ask to see the total in writing before I sign
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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Niki Abney on 02/16/2024
Dealer Response
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (203) 885-7774. Tom Oliva, Sales Manager (203) 885-7774.
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