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Prestige Chrysler Dodge Jeep Ram


200 Alpine St, Longmont, CO 80501 (map)
Today 8:30 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Bait and Switch HORRIBLE
Written by DinaTL on 04/21/2019
I have been a loyal customer of Prestige for years and have purchased many vehicles from them. I called to talk to my normal sales person and the gal that answered the phone tells me, "he was forced to retire." I talk to a new gal and find a truck that I want to purchase. I was given a price on the truck, but when I went to "firm up the deal" I was informed the price was actually $8000 more because she didn't include the price of the lift. What? If the truck is already lifted and I ask the price then of course I want the total price to buy the truck. Later on I called the same sales person and decided that instead we would like to buy one of the new Jeep Gladiators. I was given a price of $59,900. After much back & forth I tell her I want to buy it and what deposit amount does she need? She says, "we need 5k down, oh and by the way, this truck is going for 10k OVER sticker price." WHAT? I was a loyal customer but this bait and switch on pricing should be illegal. I called to speak with the sales manager but waited all day and never received a return call. I have spent tens of thousands of dollars at this dealership but will never be back. I hope Jeep is aware of what they are doing.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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