Skip to main content

AutoNation Chrysler Dodge Jeep Ram Southwest

See all Inventory
Write Sales Review
AutoNation Chrysler Dodge Jeep Ram Southwest
7980 W Tufts Ave, Littleton, CO 80123 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.62 out of 5 stars (117)
Recommend:
Yes (26) No (3)
Service Rating
4.43 out of 5 stars (71)
Recommend:
Yes (44) No (7)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
Worse service ever
Written by Pissed off on 12/07/2023
Had a 10am apple for oil change and recall work to be done on my Ram. Was told it would take 4 hours to complete I decided to wait for my truck. Due to the fact I didn’t plan very well and didn’t think it would take so long with an appointment. So I waited. 31/2 hours later and noticed my truck never moved decided I had enough and knew that the work wouldn’t be done by hour 4. Went to get my keys. The service writer couldn’t find my keys and once he did said “I’ll bring it up front” not knowing it ever moved. I informed him it was always up front. And left. We (wife and I) have brought 3 cars through this dealership with amazing service even the finance people were awesome. Thought the service department would be the same. Boy! Was I wrong. No clue no customer service no service done. Total waste of time. Worse service place ever.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Neil Snied on 12/09/2023
Dealer Response
Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (303) 578-6099 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Report