AutoNation Chrysler Dodge Jeep Ram Southwest

Going on 4 weeks with horrible communication. Bought my car and needed to get the windshield fixed. Sales man continues to dodge calls and manager makes promises with no follow through. Was told by one of the managers I would receive a call back either the 5th or the 6th of OCTOBER. It is now 10 October and no phone call or follow up. I continue to leave messages and can’t get my windshield fixed. I will be filling with the BBB I just want someone to care a little bit over there.