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Phil Long Kia

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Phil Long Kia
1020 Motor City Dr, Colorado Springs, CO 80905 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
5 out of 5 stars (22)
Recommend:
Yes (4) No (0)
Service Rating
4.39 out of 5 stars (40)
Recommend:
Yes (11) No (2)
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Dealership Service Review

3 out of 5 starsservice Rating
Phil long Kia
Written by 1234567 on 05/05/2023
Took way to long for update on car system software. And gave me a money making quote on things that are supposedly wrong with car. My wipers were just replaced yes they will squeeze on dry windshield. Brake fluid is low because brake pads are worn, but you don’t tip it off, Or it overflows when you replace pads.one filter did need replaced the other had a lot of life. 65.00 for shop fees is terribly high. We had our own truck shop for several year. I did like how you bring your vehicle in for one thing and you drum up 1000 other things. That are wrong.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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Ari Flatt on 05/09/2023
Dealer Response
Thank you for your input! We at Phil Long are working hard to give our customers the best prices, selection, and service. We will continue to keep your feedback in mind as we move forward!
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