Gebhardt BMW
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Dealership Service Review
service Rating
very smooth
Written byon 07/26/2018
Everything went just perfect! When I dropped the car off and got the loaner, all things went smooth and efficient. Chris listened to the items that we had planned to cover and said everything was planned and ready to go. I had a special request about picking the car up and my request was fully implemented. Christ suggested that I get a radiator flush since I had incorrectly used non approved coolant for a top-up. I was glad he had made this suggestion since he was obviously called for and was the best thing for the car. He also suggested that since I live so far from Boulder that I consider buying a gallon of coolant to use for a top-up if needed in the future. The car was ready on time; all the work was done and the loaner was fine. Chris is a good communicator and I found it very easy to work with him.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes