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Mercedes-Benz of Walnut Creek

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Mercedes-Benz of Walnut Creek
1301 Parkside Dr, Walnut Creek, CA 94596 (map)
Today 09:00 AM - 08:00 PM
Sales Rating
4.75 out of 5 stars (38)
Recommend:
Yes (15) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Bad experience
Written by martinsah on 03/28/2024
I leased a vehicle from this dealership. They were one week late on delivering the vehicle. Upon delivery there was a receipt for Burger King under the driver's seat. The miles were higher on the vehicle than it was stated in the contract. In addition, one of the cameras on the vehicle was not working which made certain features like lane assist, active distance, and cruise control malfunction.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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Brooke Stockton on 04/01/2024
Dealer Response
Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you.
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