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Mercedes-Benz of Walnut Creek

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Mercedes-Benz of Walnut Creek
1301 Parkside Dr, Walnut Creek, CA 94596 (map)
Today 09:00 AM - 08:00 PM
Sales Rating
4.75 out of 5 stars (38)
Recommend:
Yes (15) No (1)
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Dealership Sales Review

5 out of 5 starssales Rating
Unique Online buying experience
Written by Bruceguthrie917 on 07/14/2020
This review is about my experience with buying a car online dealing with Bao Ngo. I'm retired and live 1800+ miles away. For 15 years I have enjoyed finding 2001-02 model W210 or E class. I saw a listing for my type of W210 with the perfect credentials of one owner and low miles! Bao contacted me and this started a great buying experience. He sent me 25+ pics and then FaceTime with me showing the car. Not being able to see the car in person he used technology and I felt as if I was there. It was incredible and I felt completely satisfied with the online purchase. Bao answers my calls and text providing excellent customer service. If you're looking for a great experience buying online I recommend Bao Ngo.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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Nathan Carnes on 07/19/2020
Dealer Response
Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!
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