Mercedes-Benz of Walnut Creek
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Shop and Bait?
Written by 06/18/2020
onI'm was hoping to rate 0 STAR.
I saw an ad for 2017 QX60 and was interested to buy it. I wanted to see it first and test drive it. I got connected with Andrew Cortez where we discussed the visit and pricing. The car was listed at $22,981 but he quoted me OTD price of $28K. I asked why that high, and he said that the price is really $24,981 and not $22K, WTF??? I just wasted the whole morning looking at this car, and then they will suddenly tell me they are lying. Not a very good way to do business, specially in this current economic condition!!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
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Nathan Carnes on 06/25/2020
Dealer Response
Hi there, we're disappointed to hear of the negative experience you had at our location. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future.
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