Valencia BMW
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First BMW Certified Pre-Owned Purchase, heavy on warranty sales
Written by 02/11/2024
onCame in to purchase a specific CPO vehicle. I was attracted to the no haggle pricing. Test drive was fine. Salesperson congenial. Decided to purchase with 50% down and financing the rest after I was approved for a great rate. Finance person was very heavy regarding purchasing the service package and aftermarket warranty. I previously ran the numbers on the service package and it made sense. The warranty, however, was not compelling to me. I mentioned this is why I was purchasing a CPO vehicle, I had done my research and did not need an extra warranty (which btw, overlapped with the CPO warranty. Finance person then begins to rattle of a litany of why a warranty was needed, recounting story after story of woe - even mentioning that BMW stood for "Break my Wallet". Indeed. At this point, I was starting to believe that BMWs were crap vehicles if even a CPO vehicle needed a warranty. In short, sales is fine but be careful about the heavy push on after-market warranty.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Presley Palmer on 02/15/2024
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