Shaver Chrysler Dodge Jeep Ram
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Dealership Service Review
service Rating
Thumbs down
Written byon 02/28/2015
Update... after Shaver refused to fix my Jeep I called Chrysler and was given a case representative who suggested I take my Jeep Rubicon to another local dealer. So heres the analysis from David Ellis Chrysler working with Chryslers technician determined my Jeep did have a cooling system problem. Also per Chrysler Jeep, the manager at Shaver was wrong in his assessment and wrong at not investigating further the problem. At David Ellis Chrysler they did their best and worked on the vehicle a full week until the problem was solved. Lesson learned do not trust the service manager or mechanics at Shaver Chrysler Jeep Dodge Ram trust your gut and call Chrysler if you are not satisfied. I will not purchase any more vehicles from Shaver Chrysler Jeep Dodge Ram and will not return to have my Jeep serviced there.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No