Shaver Chrysler Dodge Jeep Ram
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Dealership Service Review
service Rating
Computer Reset / Fuse
Written by 05/01/2014
onTook my 2005 Dodge Stratus, mind yourself I did not buy this car from this dealership. I was having issues with the car locks not working and other electrical problems. I had other dealerships look at the car with no results. I called and spoke with John - Service department, not only did he get back to me in a timely manner but explained the process of what he would need to do. John had a top service electrician look at the car also not only was I treated as if I had just bought the car there yesterday they went over and beyond. I also had my key less entry reprogrammed for me the car was clean and ready for pick up when I was told it would be everything I was worried/ stressed about was resolved. Its been awhile sense I have received such impeccable service and John made sure that was all possible. I strongly recommend Shaver Dodge and ask to speak with John Ext 153 if you have any questions what so ever. Thank you John and Shaver Dodge. This is the only place I will be going for any further issues I may have with my car =)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes