Mercedes-Benz of Stevens Creek
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review the process of my BMW X5 purchase
Written by 01/30/2024
onI dealt with two salespersons to purchase the car. Although I made the payment for the car on December 22nd, I didn't receive it until January 5th. Unable to wait any longer, I visited the store to inquire about the delay from the sales manager. The second salesperson who handed over the car impressed me greatly. He provided thorough explanations about the vehicle, was easy to communicate with, and approached his work with evident passion. Unfortunately, I've forgotten his name, but I recall he was from the Mini Cooper department. If I were his manager, I would certainly consider rewarding him with a bonus.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Gabi Porter on 02/02/2024
Dealer Response
Hi Steve, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Stevens Creek. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
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