Lexus of Stevens Creek
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Terrible experience with Neil Chandra at this dealership
Written by 11/12/2017
onWow! Just had a terrible terrible experience at this dealership with a sales manager named Neil Chandra. He was condescending, rude, manipulative, uninformed. Just a shady character. The dealership itself seems nice. We were seen quickly and has a decent experience till Neil started to try and give us the hard sell to make the sale. Insisting that he could only give us the 'best' price after he had run our credit. After I showed him that the Lexus website publicly advertised a better rate than he was showing us. He started obfuscating about how they were advertising a different vehicle. We are going to buy a Lexus but definitely not at this dealership and not from Neil Chandra.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable