San Francisco Honda
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2008 Honda Pilot
Written by 04/23/2008
onI recently had a new addition to my family and needed a bigger car...i waited for the deals on tv to get better, and finally on presidents day week, i saw the ads....great financing available through the honda dealer...i emailed honda.com and the responses started to come....i was looking for a new crv or pilot...i got offers from all over the bay area....Serramonte Honda, San Leandro, El Cerrito, Anderson to name a few...i called and emailed for days, before deciding on San Francisco Honda, who matched any better deal I would have gotten by $100 or more...I went on the Sunday in the around 11am after getting off working the graveyard shift...i went down with my wife and two kids...I talked to James Chun, who gave me the prices of the crvs and pilots...after all it was said and done, i ended up buying a pilot,, the price was too good to pass up....i've never bought a new car before, this was my first one...James had an assistant, Tyler Dumas, who brought up the car..i drove it all over on the street, highway,, he answered any question i had..Quynh Pham was the finance guy...he did it as quickly as possible and got my wife and kids home, as i waited for the car...i was tired from working the night before..i got an awesome rate and thats what i really wanted...i waited until around 2pm for the car to be prepped..in the meantime, Tyler explained the whole car to me...everything from the radio, seats, ac, tires, maintenance, anything and everything...i drove the car home and that was that...months later i got a call from Tyler, asking if the car was okay..it was...
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
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la20 on 12/06/2010
I have just had the worst experience with them. I was dealing with David Flores, he is a nice guy and not completely his fault. They decided to match my quote from another dealer and I paid down $4000 for down payment on a Saturday and have arranged the car to be picked up on Monday. I am paying cash for the brand new 2009 accord. On Monday, David's manager canceled the purchase saying the quote wasn't legit. I knew David wanted to sell me the car but he wasn't the boss so I am not blaming him entirely. Today I checked my bank account and they took my $4000 deposit instead of returning it!! WTH, I am complaining to BBB regarding this bad business. Do NOT deal with them no matter what!!! If I didn't call them about this I don't think they are going to return my deposit of $4000.
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