Fritts Ford
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Dealership Service Review
service Rating
Ford Dealer is OK, but Ford Product is not!
Written byon 04/09/2021
Although the service was responsive to my needs, the price was unacceptable due to the CMAX not being designed for Maintenance. The price was over $160 to change 4 turning signal bulbs. In addition the only Hybrid battery offered for replacement to correct limited endurance was original equipment at 1/3 of the original purchase price of the whole car. There has been no attempt to upgrade the hybrid battery to todays technology. I guess you want me to just by a new one with the same limitations. I will not. Looking at foreign offerings with much greater endurance for the hybrid battery. Bye
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes