Fritts Ford
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Dealership Service Review
service Rating
Service Department
Written by 09/12/2020
onWe brought our 2019 Ford Flex in to have a few things done with it. Started the conversation with Don Tucker, explained what we needed done and he was very helpful and super polite. I could tell he was very busy but he still took the time to listen and never made me feel like he was hurrying me at all. He was great about calling back to let us know what was going on with the vehicle and when it would be ready. The car was just as clean as it was when we left it with them. Great experience from start to finish. Very satisfied with the work and with the way Don took care of us.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes