Fritts Ford

AT ALL COSTS, Avoid this bait and switch and unscrupulous dealership. It all started in 2017. Went into Fritts with a specific truck in mind. I do my research. I even new the bottom price. I was told they could beat the best price. They did by $300. Here's where it gets shady at best. They said they didn't have it in inventory but if I left a $500 deposit, did the credit check they would have the truck the next day. I would call every day, and was given a complete BS run around, the "sales guy is busy", "the other dealer won'y call us back" etc. etc. Well fast forward, a week and a half went by, no truck, and credit dinged! Finally I cornered them said produce the truck or I'm out! And they gave me the story that "we were on our way to get the truck, when we got there the dealer had just sold the truck, but we found another one for $1500 more". After that I went elsewhere found a truck and beat the price. At least I got my $500 check back. Fast forward again. That 2017 truck wound up getting bought back by Ford. Now I was in the market for a new 2018 truck. Thought, I live in Riverside, I'll support local business and give them the benefit of the doubt. BIG MISTAKE!!! I again am very educated on the truck I want, color, engine, trans, drive-line, amenities and price. They said "We can get that truck" I told them in detail about the situation from before, "we have a new team here now, we don't do things like that". This time I negotiated the price, but would not put a down payment. They kept pressuring me to come in to do the paperwork. I said not until I see it, touch it and drive it! So last Friday, I had them provide assurance that it in fact was the truck, there was a question about the interior color. I asked for a picture. They produced the window sticker. It exists, they said they are going to get it now. I did the credit over the phone, all is good. About an hour later I get a call, you guessed it, "we were on our way, they just sold it" and imagine this, "We found an almost identical truck for just about $2k more". I had some choice expletives for their Sales manager. He kept trying to stick with their lie that the truck was sold out from under them. So I said tell me who had it, I will verify and maybe apologize. He told me. I called North County Ford, they did verify it was scheduled to be sold, TO FRITTS FORD! But they never came to get it!! BAIT AND SWITCH!!!! So I went to North County Ford the next day and bought the vehicle for about $1000 less. Moral of the story "Fritts is a Tiger that will never change their stripes".