Volkswagen Pasadena

Overall the dealership is fine. I'd still recommend them to some else. Just not for me. They even made accommodations for me which I appreciate immensely. But overall the credit check bombardments, their "fraud checks" due to my credit union's check, some forgetfulness, and the time consumed made me leave during the finance portion of the deal. I didn't feel comfortable about the vehicle or Volkswagen thereafter. They offered me a $1000 discount after I walked out which was great. But it wasn't about the money anymore. It was about the experience. I didn't feel comfortable. Therefore I didn't buy a car. My previous Edmunds Price Promise experience was over and done in 45 minutes no issues. This was 2 hours too long. But again, I appreciate what they offered to do for me it was very generous.