Napa Ford Lincoln
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Dealership Service Review
service Rating
'Lektric Lincoln
Written by 04/12/2017
onI have dealt with many service advisors over a many years. I cannot recommend Victor Villegas more highly. He is aware of the customers issues and does his very best to solve the problem. I also like dealing with a Ford person, who actually knows more about Fords than I do.. I just had a sensor replaced and I asked him exactly what the sensor did... He explained it to me in terms that I could easily understand.
I will continue to have my Lincoln serviced at Napa Ford due to the professionalism of Victor...
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes