Central Valley Nissan
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Dealership Sales Review
sales Rating
Mixed Feelings
Written by 03/28/2016
onWhile I was very pleased with the overall experience, I was less than pleased with the time it took to complete the process. I arrived at the dealership just before 5 pm, but was not finished until nearly 11 pm. I was told that there was nothing that could be done to expedite the process, and was given little to no explanation about why I had to wait so long. I understand that the car buying experience can be lengthy, however, I received pre-approval from my bank and had made a decision about the car I purchased prior to arriving on site. This coupled with the fact that I was on site with two small children who were, as you can imagine, increasingly frigidity. Aside from having to wait for nearly 6 hours, with little to no explanation , while having to manage two small children. This was a pleasant experience.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes