Honda of Downtown Los Angeles
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Dealership Sales Review
sales Rating
Buyer Beware
Written by 09/20/2016
onDo not buy a car from here! As soon as they have your down payment and signature they ignore every follow up promise they made.
Very very shady dealership, save your money and sanity by going anywhere else.
I have been trying to get the second key to my new 2016 Honda HRV that was promised to be delivered to me later in the day that I bought it...never happened...the dealer David who sold me the car mysteriously disappeared and no one else will respond to my calls. I have been calling for almost a week 4-5 times a day.
I finally went in to the dealer ship and they told me the manager would come talk to me. After 30 minutes I started asking the PRESENT employees for help and I was brushed off.
The only time they would acknowledge me was to tell me to move out of the chair I was sitting in so another customer could have it. They seriously made me move 3 times. No David. No manager. No key. No follow up. No help.
Do NOT trust this dealership!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No