Kia of Irvine
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Dealership Sales Review
sales Rating
horrible!
Written by 08/28/2015
onPrices advertised on website are just for Bait! They place their cars below MSRP and then tell you to come in to check them out. When I called and asked about the price and availability of a specific car they said it was a typo. I asked about three other cars they had listed and they said All of the prices listed were also typos! There were 3 of the same year, make and model listed at the same price, yet they were all typos? When I talked to them on the phone about it they said it was a mistake and hung up. I called back and was finally put through to the manager who said what they do is not illegal because all they have to do is honor the price advertised for the car with the matching vin number. So basically they can post pics and vehicle descriptions that list all of the options of the higher model with a low price and the vin number of a completely different car,which just so happens to be the lowest model available. They had several cars on the website that were listed with the wrong vin numbers, so that they would not have to give you the car that was shown for the advertised price. This whole experience has been the worst. That very weekend I did end up purchasing a car, needless to say it was Not from Kia of Irvine! Do not go to this dealership! Unless of course you enjoy being treated poorly and want to pay thousands over advertised price.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No