Tuttle-Click Ford Lincoln
Back to Service Reviews
Dealership Service Review
service Rating
Highly recommend Tuttle Click for service and maintenance
Written byon 11/15/2014
I needed new tires and normal maintenance on my Ford Mustang. Paul Parsons helped we with this work. Paul gave me his personal mobile phone number so that I could reach him 24/7 while my car was serviced. I also used the Tuttle Click text messaging interface to quickly communicate with Paul during the time of the servicing. Paul made certain that he reviewed each recommended service with me and let me make the final decision on whether to go forward with each service (since this impacts the final cost). Paul gave accurate estimates for each service that needed to be performed. Overall, Paul is extremely attentive to meeting the customer's needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
tuttleclick on 11/19/2014
Thank you for taking the time to share this wonderful feedback with us! Were thrilled to learn that Paul has taken care of you, accommodated your needs and provided you with a personalized and dedicated service. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Shirley | shirley@tuttleclick.com 
Report