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DeLillo Chevrolet

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DeLillo Chevrolet
18211 Beach Blvd, Huntington Beach, CA 92648 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
3.67 out of 5 stars (42)
Recommend:
Yes (2) No (1)
Service Rating
1 out of 5 stars (40)
Recommend:
Yes (0) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Delillo Chevrolet
Written by 17TahoeOwner on 08/18/2023
Great service! I was NOT allowed to look inside the right/rear panel at a non-working blower motor. I paid $45,000 for the Tahoe and I'm not allowed see inside the back of the vehicle with the panel off while I pay the service department for repair? Bad idea from management to exclude the owner. I will NOT purchase another vehicle from them.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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Delillo Chevrolet on 08/22/2023
Dealer Response
Thank you for your feedback. I strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and I encourage you to contact me at your earliest convenience to discuss this in greater detail. Sincerely, Bill Demarest - Customer Relations Manager - bill@delillo.com 714-847-6087
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