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Volkswagen of Garden Grove

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Volkswagen of Garden Grove
10800 Trask Ave, Garden Grove, CA 92843 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
1 out of 5 stars (6)
Recommend:
Yes (0) No (1)
Service Rating
5 out of 5 stars (2)
Recommend:
Yes (1) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
monkey business!
Written by candyman on 04/23/2021
Doesn't even deserve one star! I arrived at 2:05 for 2:20 service appointment. At 2:10, one of two guys sitting at front desk asked my name and checked computer, and said "that guy will help you. wait for him in waiting room". By 2:40, no one bothered to take care. Who is running this monkey business? I'm gonna send formal complaint letter to VW of America headquarter.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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