Skip to main content

Fremont Chevrolet


5850 Cushing Pkwy, Fremont, CA 94538 (map)
Today 9:00 AM - 8:00 PM
Sales Rating

Be the first to write a review.

Service Rating
Recommend:
Yes (2) No (0)
Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
why so bad
Written by car4me5 on 08/07/2016
OMG, how can worse become worst? You should go to this dealership if you are first one in line and 2 customers after you get serviced before you. Then service manager came and tried to diffuse it. You should give your car for servicing here if you don't want to be informed after the servicing is done. Service advisor doesn't care to inform you that your car is done. We are going back to San Jose. It is OK to drive all the way from Fremont to San Jose to get a good service instead of getting a bad going on worse. Didn't dare to go to the restroom again since last time experienced it was the worst smelling one. Didn't dare to ask for shuttle since the shuttle driver made us wait over 2 hrs before. Once we used his services and I was the last one to drop off, so offered him a tea and he came in and sat for 1 hr just chatting. No wonder, his this habit is making other customers wait for hours.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.