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Folsom Lake Ford

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Folsom Lake Ford
12755 Folsom Blvd, Folsom, CA 95630 (map)
Today 8:30 AM - 10:00 PM
Sales Rating
4.95 out of 5 stars (187)
Recommend:
Yes (20) No (0)
Service Rating
5 out of 5 stars (209)
Recommend:
Yes (29) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Great customer service and friendly staff, over 10 years
Written by Robin on 10/19/2023
Friendly and knowledgeable staff, willing to go the extra mile.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
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Folsom Lake Ford on 10/20/2023
Dealer Response
At Folsom Lake Ford, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
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