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Larry H. Miller Toyota Corona


1700 W 6th St, Corona, CA 92882 (map)
Today 08:30 AM - 08:00 PM
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Dealership Service Review

5 out of 5 starsservice Rating
2010 Toyota Corolla S Takata Airbag Recall
Written by RESLora on 03/24/2018
I would like to thank service advisor Andrew Loiacano for the excellent service and help he extended when we came in for the airbag recall. He explained everything that was needed to be done and gave us the amount of time the repair would take. Also, whilst at LHM Toyota Corona, we asked information about the excessive oil consumption problem our 2009 Toyota Camry was experiencing. He looked at the situation and without an appointment for that matter he had the test procedure initiated for our Camry. Andrew also looked for other open recalls we had on our vehicles. Andrew exhibited excellent customer service. I was happy with my experience at LHM Toyota Corona's service department, and because of Andrew I will be coming back to this dealer for service for our Toyotas. I would have not come back to this service department due to negative experience in the past. However, with the positive outcome of this visit, I will give LHM Toyota Corona another go. I highly recommend the service department of this delaership. Ask for Andrew and Keith. 5/5 star rating for this dealership's service department.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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lhmcoronatoy on 03/28/2018
Dealer Response
Thank you for sharing your excellent experience with us! I'm glad that Andrew was able to take such great care of you, and communicate with you so effectively during your recall. We strive to get our customers back on the road as quickly as possible and provide high-quality work in the process. I'm thrilled that we were able to accomplish this for you. I'll be sure to pass along your kind words of praise to Andrew, he'll be happy to hear them. We appreciate your review and hope to work with you again in the future. Thanks for being such an incredible customer! - Joe Ehlert, General Manager
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