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Van Chevrolet Buick GMC

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Van Chevrolet Buick GMC
8585 E Frank Lloyd Wright Blvd, Scottsdale, AZ 85260 (map)
Today 8:00 AM - 9:00 PM
Sales Rating
3.4 out of 5 stars (77)
Recommend:
Yes (3) No (2)
Service Rating
4.5 out of 5 stars (127)
Recommend:
Yes (2) No (0)
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Dealership Service Review

3 out of 5 starsservice Rating
Service appointment
Written by Kammcgm on 01/08/2021
This is the third time I have gone for service and this last time I was notified my car was washed and ready. It was not washed. Last time they forgot the to put the tops on my air valve on my tires.. I had a great sales man but the service department needs to pay attention to detail as I am beginning to wonder if they changed my oil, rotated my tires and checked what they said. If I go again I will watch them. No more customers no allowed...
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Van Buick GMC on 01/13/2021
Dealer Response
Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. Please contact Dan Sanchez, our Service Director, at 480-428-4465 and we will do our best to make this better.
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