Peoria Kia
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Do no buy from Peoria Kia
Written by 03/23/2018
onTo make this quick and simple. DO NOT BUY FROM PEORIA KIA. I highly recommend going to another Kia dealership who will take care of you instead of trying to get the money.
Long story short, I was working with Peoria Kia in trading in my Forte for an Optima. I went in just to get knowledge of what they would do for me. Spoke with Wally, and told him I wouldn't purchase unless they were able to meet my standards cost wise. They ended up not meeting the standard at first, I then proceeded to go home when a Sales Manager then contacts me saying they will meet my price I am asking for.
I return the next day and was told they would honor this. By the way $310 was my downright bottom line that I was looking to pay every single month, including every single thing they wanted to sell me. I told them repeatedly that "as long as it fits in the cost of $310" that it would be fine.
Now here is where they got me. They took my payment (card) right away for $310 and gave me a receipt similar to what a restaurant would give you. Then had me sign the very long papers. Josh who got me to sign, conveniently had my trust in that the $310 would be met. So I ignorantly didn't review the part of my contract that showed a new price of $363.xx
I signed my new car lease, and now I am stuck with it. I spoke with Josh (Finance Manager) who swore up and down he wishes they could do something. Well....is $1800 bucks over the course of 3 years worth losing other customers and my business? I guess so.
They have done nothing to help me. They offer me stories of how they take care of others. But couldn't find a way to assist me. If $1800 worth of cost is worth losing a customer. So be it.
Lastly, please buy somewhere else if you want a Kia. Do not buy from Peoria Kia.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No